Privacy Policy

FZ Sport & Performance
Via A. Diaz, 37/f, 47034 Forlimpopoli FC, Italia
Effective Date: 2024-08-29

Thank you for choosing FZ Sport & Performance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application (the "App") available on Android and iOS. By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information from users of our App:

• Personal Information: This includes your name, email address, phone number, date of birth, and other contact details you provide when registering for the App.
• Medical Information: Can be uploaded your medical certificate to the App. This information is collected to ensure your safety and compliance with fitness regulations.
• Photographs: Can be uploaded photos to track your fitness progress over time.
• Appointment Information: Details of your bookings with coaches and specialists.
• Communication Data: Information from your interactions in the App’s chat feature, including messages exchanged with coaches and specialists.
• Usage Data: We may collect information about how you use the App, such as the features you access, the time spent on the App, and the frequency of your interactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your account, including the verification of your registration using the code sent to your email.
• Service Delivery: To enable you to book appointments, track your progress, and communicate with coaches and specialists.
• Notifications: To send you notifications regarding your bookings, updates from coaches, and reminders about upcoming appointments.
• Improvement of Services: To analyze usage patterns and improve the App’s functionality and user experience.
• Compliance: To ensure compliance with legal obligations, particularly regarding the collection and storage of medical information.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Coaches and Specialists: Your personal information, medical details, and progress photos may be shared with the coaches and specialists to provide you with tailored services.
• Service Providers: We may share information with third-party service providers who assist us in operating the App, such as hosting providers and IT support.
• Legal Requirements: We may disclose your information if required by law or in response to legal proceedings, court orders, or government regulations.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the following rights concerning your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Objection: You may object to the processing of your personal information under certain circumstances.
• Withdrawal of Consent: If you have given your consent to any data processing activity, you can withdraw it at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the effective date at the top of this policy will be updated accordingly. Your continued use of the App after any changes signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FZ Sport & Performance
Via A. Diaz, 37/f, 47034 Forlimpopoli FC, Italia
Email: fzsport.performance@gmail.com